15 Tools for Operational Excellence

Red Section Separator xpresso-shots.com xpresso-shots.com

01

[{"selector":"#anim-da7db7fe-1391-4031-a8c5-5f7787a71b95 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-7.407407407407415%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":4000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-df37d6c0-48b2-4d8f-b9e9-2a69d983bc2a","keyframes":{"opacity":[0,1]},"delay":250,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] Red Section Separator

02

[{"selector":"#anim-3ac7bfab-9041-4845-bb39-bfcb1d9189c5 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-7.407407407407415%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":4000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-6865fd6a-560a-409b-9aac-428352c19f2e","keyframes":{"opacity":[0,1]},"delay":250,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] Red Section Separator

03

[{"selector":"#anim-f883499c-54e8-40ca-904a-44deaf44691d [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-7.407407407407415%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":4000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-43577f50-9d59-4b51-9d7e-aecf4219f0dc","keyframes":{"opacity":[0,1]},"delay":250,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] Red Section Separator

04

[{"selector":"#anim-538f2590-9bec-42c7-a7c8-e7376f9a9b3d [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-7.407407407407415%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":4000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-dd61406b-1ee2-4dc5-8bd0-1b085cfc33bc","keyframes":{"opacity":[0,1]},"delay":250,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] Red Section Separator

05

[{"selector":"#anim-3dcfd23c-9309-4074-8e93-6a46b4885173 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-7.407407407407415%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":4000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-40f3f3f0-81ae-4af2-9677-1d3778cad769","keyframes":{"opacity":[0,1]},"delay":250,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] Red Section Separator

06

[{"selector":"#anim-e0522598-84e4-45e3-9d88-a4ab7adf2ff1 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-7.407407407407415%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":4000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-30139341-c3c9-4f83-8139-4ccc36453a79","keyframes":{"opacity":[0,1]},"delay":250,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] Red Section Separator

07

[{"selector":"#anim-b83e6927-3121-454a-af57-3b87e4b73916 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-7.407407407407415%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":4000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-1d1cbcb7-df80-4921-8078-c264dd0db3ad","keyframes":{"opacity":[0,1]},"delay":250,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] Red Section Separator Failure mode and effects analysis

08

[{"selector":"#anim-a9221a41-7930-45a1-ab2d-0c112aae7445 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-7.407407407407415%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":4000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-9b1f1469-d5a0-4015-a039-947fde85c479","keyframes":{"opacity":[0,1]},"delay":250,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] Red Section Separator

09

[{"selector":"#anim-a1217018-f08a-4cf9-9d97-d227a6b9e3fc [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-7.407407407407415%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":4000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-9fbf1b97-853a-4b9a-82c0-3e8acffad0e5","keyframes":{"opacity":[0,1]},"delay":250,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] Red Section Separator

10

[{"selector":"#anim-94fb62bd-7170-4756-a7b1-1fb27e0fba76 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-7.407407407407415%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":4000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-94c56267-57ec-428b-b14a-d382134e3a10","keyframes":{"opacity":[0,1]},"delay":250,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] Red Section Separator

11

[{"selector":"#anim-ff02391a-92ef-47b1-a9ec-1a0d9a972080 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-7.407407407407415%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":4000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-3a38b43c-9790-42e9-a203-7210a18e40f6","keyframes":{"opacity":[0,1]},"delay":250,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] Red Section Separator

12

[{"selector":"#anim-998b838b-8e1a-4899-bb30-42c34a30f18e [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-7.407407407407415%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":4000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-9cf95af7-aa6e-44c9-8a19-84e5ce7b1818","keyframes":{"opacity":[0,1]},"delay":250,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] Red Section Separator

13

[{"selector":"#anim-c249bf4e-3ad4-43da-9e84-53674f7f12d2 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-7.407407407407415%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":4000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-df1f6c20-c9da-4d49-876e-19ad8189f7b5","keyframes":{"opacity":[0,1]},"delay":250,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] Red Section Separator

14

[{"selector":"#anim-7f847021-3de2-4eb8-b07e-84b42041a6a8 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-7.407407407407415%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":4000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-a6688dd1-984b-4989-a1e0-3c47b16e17d8","keyframes":{"opacity":[0,1]},"delay":250,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] Red Section Separator

15

[{"selector":"#anim-d71c6c15-0faa-48e3-bbe8-806610891e25 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-7.407407407407415%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":4000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-c4b1c3a4-7c8e-4e1b-b51d-3d6b8b654279","keyframes":{"opacity":[0,1]},"delay":250,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] Red Section Separator

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Cream Section Separator VALUE STREAM MAPPING GEMBA WALK Learn more

15 Tools for Operational Excellence

01

5S Methodology

A method that uses 5 Japanese words to create a clean, safe, and well-organized workplace

Example: Rearrange office desks for better workflow

02

Value Stream Mapping (VSM)

Map / Visualise processes to analyse

Example: Map patient journey in hospital to reduce wait times.

03

KANBAN

Set up visual board to prioritize/ limit work

Example: Use whiteboard for task management

04

POKE YOKE

mistake proofing - Integrate checks to prevent errors

Example: Add spell check to document processing software.

05

ROOT CAUSE ANALYSIS (RCA)

Identify underlying causes. such as why, how, or when it occurred

Example: Investigate delivery service delays using route data.

06

KAIZEN

Focus on continuous Short-term improvements.

Example: Improve checkout process in retail store with team's input.

07

FMEA

Proactively mitigate risks by Identify failure points

Example: Identify risks in hotel reservation system to prevent errors.

08

GEMBA WALKS

Schedule walks, observe processes, involve employees.

Example: Walk through restaurant kitchen to identify inefficiencies.

09

CONTROL CHARTS

Monitor process stability with upper and lower limits

Example: Track call response times in customer service center.

10

STANDARD WORK (SOP)

Document procedures, train, review regularly for consistency

Example: Create checklist for hotel housekeeping procedures.

11

JUST-IN-TIME (JIT)

Analyze demand, synchronize, minimize inventory.

Example: Schedule taxi pickups at airport based on flight times.

12

VOICE OF CUSTOMER

Align services with customer feedback.

Example: Use customer surveys to improve restaurant menu.

13

VISUAL MANAGEMENT

Create real-time performance visual display

Example: Use dashboard to display real-time sales data.

14

CAUSE & EFFECT DIAGRAM

Create real-time performance visual display

Example: Use dashboard to display real-time sales data.

(Ishikawa or fishbone)

15

PARETO PRINCIPLE

Fcous on what matters, 80/20 principle

Example: Focus on resolving top 20% customer issues that impacts 80% of your bsuiness

(80/20 PRINCIPLE)

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